Platforms and delivery support

Shopify

Ecommerce operations, integrations, and automation on Shopify.

Optimise Shopify stores with reliable integrations to inventory, fulfilment, and customer support platforms. Engagements emphasise performance, conversion, and operational efficiency.

Platform overview

Shopify provides a strong ecommerce foundation. Results improve when performance, fulfilment, and customer support are aligned through integrations and automation.

My role

  • Map customer journeys and operational flows into Shopify and connected systems.
  • Oversee integrations with inventory, fulfilment, finance, and support platforms.
  • Establish governance for releases, testing, and site performance.

Typical engagements

  • Improving checkout performance, merchandising, and onsite experience.
  • Integrating Shopify with ERPs, CRMs, support desks, and marketing tools.
  • Creating operational dashboards for orders, fulfilment SLAs, and customer service.

Value to clients

  • Higher conversion and fewer fulfilment issues through reliable data flow.
  • Clear ownership of change, release processes, and incident response.
  • Better customer experiences supported by unified data across channels.

Get in touch

If you want Shopify to perform as a cohesive part of your stack, Book a discovery call. We’ll plan improvements that balance experience with operational rigour.

A practical next step

Let’s discuss the work you want to improve.

Talk through your priorities, the systems you use and where support would help. Patrick O’Sullivan is your initial contact.

Book a discovery call

We’ll agree the scope, delivery approach and people involved before work begins.