Fashion Industry MYOB Integration

Overview

Connected MYOB with ecommerce, B2B, and logistics platforms to streamline data flows, improve financial reporting, and support accurate, timely inventory visibility across the business.

Business problem

• Fragmented data across MYOB, ecommerce platforms, logistics systems, and B2B sites created ongoing reconciliation issues.
• Inventory adjustments were not consistently reflected in MYOB, and mismatched timestamps caused gaps in downstream reporting.
• Seasonal trading peaks highlighted manual workarounds, system timeouts, and unreliable synchronisation.
• Leadership required a clear, reliable picture of performance across brands, ranges, and channels.

Approach

• Spent time with the team—both onsite and remotely—to understand how sales, inventory, and finance were meant to work together across the business.
• Reviewed the data coming from MYOB, the ecommerce stores, the B2B platform, and logistics partners to identify where numbers were going missing or becoming unreliable.
• Worked through each part of the process with the team to clean up product information, align naming and categories, and make sure updates flowed consistently.
• Coordinated with MYOB and SyncHub support to resolve gaps, discrepancies, and unexpected behaviour in the data.
• Simplified and improved the way inventory information moved between systems so the team could trust what they were seeing day to day.
• Tested each step with the business during busy and quiet periods to make sure it held up in real-world use.
• Provided clear guidance, checklists, and processes so the team could take ownership of the system without relying on outside help for routine tasks.

Outcome

• Accurate and reliable financial and inventory reporting with substantially fewer manual adjustments.
• Stable, automated inventory synchronisation across MYOB, ecommerce, B2B, and logistics systems.
• Improved peak-period performance through predictable scheduling, monitoring, and escalation processes.
• Stronger data ownership within the team, supported by clear documentation, reporting tools, and integration insights.
• Leadership gained confidence through timely, consistent data for decision-making across all brands and channels.